13th November 2025, 14:30 – 16:00 14:30 Moderator: Goranka Horjan (INTERCOM) introduces the session Ethical Outsourcing: Freelancing and Leadership with keynote panelists Emilie Girard (ICOM France), Kristina Broughton (ICOM UK) and Blaise Kilian (ICOMON, ICOM Cambodia) While outsourcing has been present in museums for decades in areas such as security, catering, design, etc. and outside experts provide vital services to museums by offering their knowledge, skills and commitment in a wide variety of areas, the growth and type of outsourcing has raised concerns among museum professionals. This is especially true when the type of outsourcing significantly influences the leadership of a museum, its daily management, its resource development and its impact on employees. A recent survey dealing with outsourcing in museums will be presented as a stimulus to generating discussion about how ICOM, as a global museum network, should explore to what extent this trend influences the sector and how future developments can be foreseen and managed. 15:00 Pecha Kucha presentations 15:01 Iveta Ruskule (Latvia) Title: Outsourcing Creativity: Opportunities and Challenges in Collaborating with External Creative Professionals in Museum Exhibition Development 15:08 Liesel Gentelli (Australia) Title: “You know what would really be interesting.?” Optimising the outsourcing of scientific research in museums 15:15 Han Jiang (UK / China) Title: From Contract to Collaboration: Towards Sustainable Outsourcing in Museum Digitisation 15:22 Konstantinos Chatziantoniou (Saudi Arabia) Title: The Power of Independence Through Educating Unskilled Employees to Highly Skilled Professionals at Ithra Museum 15:29 Alia Kuznetsova (Russia) Title: Organizational Consulting in the Gestalt Approach: Outsourcing for Changes 15:36 Shin-Chieh Tzeng (Taiwan) Title: A Perfect Match? Comparative Research into the Contracting Out System of Public Museums in the UK and Taiwan 15:43 Mariko Takibata (Japan) Title: Background and Issues of Outsourcing in Japanese Museums 15:50 Q & A session: Discussion with presenters and keynotes